An immigration emergency is if you are unable to enter the U.S. or are detained from entering the U.S.
- If you believe you are the victim of a scam, see these ISSS resources.
- If you travelled without your I-20 or you do not have a valid travel signature, see these ISSS resources.
Expand the appropriate section below to learn how to connect with ISSS in an immigration emergency.
For an immigration emergency during business hours, call ISSS. Business hours are:
- Monday - Wednesday from 8:30 a.m. - 5:00 p.m.
- Thursday - Friday from 8:30 a.m. - 3:00 p.m.
ISSS Phone Number: +1-518-276-4966
If you are facing an emergency because you are denied boarding a plane to the U.S., denied entry or stopped at the U.S. border for immigration reasons, call RPI Public Safety.
- Public Safety is open 24 hours per day, every day of the week.
Public Safety Phone Number: +1-518-276-6656
NOTE: These instructions are for issues related to entering the U.S., as those need an immediate response.
What is Not an Immigration Emergency?
- Losing your I-20
- Missing a travel signature on your I-20
- Normal immigration applications (SSN/CPT/OPT applications, SEVIS termination notice)
- Departing the U.S. because of an overseas emergency
